takbt's Privacy Policy

The meanings of some important terms used in this privacy policy are as follows:

• "Personal Information" means any information that can directly or indirectly identify you — such as name, email address, phone number, date of birth, identity document details, or financial transaction records.
• "Processing" means any activity involving the collection, storage, modification, use, transmission, or deletion of information.
• "Platform" means the takbt website, mobile version, and related services.
• "User" means any person who has registered on the takbt platform or is using its services.

This privacy policy applies to all services operated under the https://takbt.cam domain. We are not responsible for the policies of third-party websites.

takbt collects the following types of personal information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National Identity Card (NID) or passport number (for KYC verification)
• Photo or scan of identity document (if required)

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• bKash, Nagad, or Rocket mobile banking account number (only for transaction purposes)
• Deposit and withdrawal history
• Balance and bonus records

2.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Login time and date (per BST)
• Usage patterns and session data

2.5 Activity Information

• Gaming history and betting records
• Preferred game categories
• Use of promotional offers
• Customer service communication records

We collect your information in the following ways:

• Directly Provided: Information you provide during registration, login, or transactions.
• Automatically Collected: Information automatically collected through cookies and similar technologies when you use our platform.
• Payment Processors: Transaction-related information received when transactions are completed through bKash, Nagad, and Rocket.
• Identity Verification Services: Information received through trusted third-party verification agencies during the KYC process.

takbt uses your personal information for the following specific purposes:

4.1 Account Management

Creating, verifying, and maintaining your account; confirming age and identity (KYC); ensuring login security and preventing fraud.

4.2 Transaction Processing

Processing deposits and withdrawals via bKash, Nagad, and Rocket; ensuring a minimum deposit of ৳300 and a minimum withdrawal of ৳800; storing and verifying transaction history.

4.3 Customer Support

Providing 24/7 live chat support in Bengali; resolving complaints; answering user queries.

4.4 Responsible Gaming

Monitoring gaming behaviour to identify problematic patterns; ensuring self-exclusion and limit-setting features are available; following responsible gaming guidelines.

4.5 Legal Obligations

Maintaining compliance with applicable laws and regulations; upholding anti-money laundering (AML) and fraud prevention measures; responding to legitimate requests from relevant authorities.

4.6 Service Improvement

Improving platform performance and usability; creating a personalised gaming experience; customising bonuses and promotions.

takbt does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment Processors: Only the minimum information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Identity Verification Agencies: Information may be verified with trusted third parties to confirm your identity during the KYC process.
• Legal Authorities: Information may be disclosed to comply with court orders, legitimate requests from law enforcement agencies, or applicable legal obligations.
• Technology Service Providers: Technology partners engaged to operate the platform, who work under strict confidentiality agreements.
• Corporate Transactions: In the event of a business merger or acquisition, though you will be notified in advance in such cases.

takbt has implemented multi-layered security measures to ensure the safety of your information:

6.1 Encryption

All data is transmitted through SSL (Secure Socket Layer) encryption. Stored data is protected with advanced encryption technology.

6.2 Access Control

Only authorised personnel can access a limited amount of information for necessary work purposes. All access is logged and regularly audited.

6.3 Two-Factor Authentication

Two-Factor Authentication is available to protect your account, and users are encouraged to keep it enabled.

6.4 Security Monitoring

Our security team monitors systems 24/7. Suspicious activity is detected and blocked immediately.

6.5 Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary corrective steps.

Cookies and similar technologies are used on the takbt platform. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential Cookies: Necessary for the basic operation of the platform — login sessions, security tokens, etc.
• Functional Cookies: To remember your preferences and settings — language, display preferences.
• Analytical Cookies: To analyse platform usage and make improvements — page visits, session duration.

7.2 Cookie Control

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may disrupt platform functionality. The option to opt out of third-party analytical cookies is also provided.

takbt does not store your information for longer than necessary. Retention periods are determined according to the following policy:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, information is kept for a period determined by legal obligations.
• Financial Information: Transaction records may be retained for an extended period for legal requirements and auditing purposes.
• Unused Data: Unnecessary information is regularly deleted in a secure manner.

Even if a request is made to delete information, the minimum data required to meet legal obligations may be retained for the specified period.

As a user of the takbt platform, you have the following rights:

9.1 Right to Access Information

You have the right to know what information we have collected about you and how it is being used.

9.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected or updated.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted, though complete deletion may not be possible if legal obligations exist.

9.4 Right to Restrict Processing

You may object to the processing of your information for specific purposes.

9.5 Right to Data Portability

You can receive a copy of your information in a structured, commonly used format.

9.6 Right to Withdraw Consent

Where the processing of your information depends on your consent, you may withdraw that consent at any time.

takbt strictly follows a 21+ age policy. Our platform is only for those aged 21 and above.

We do not intentionally collect any information from minors. Age is verified at the time of registration and, where necessary, confirmed through KYC documents.

If we become aware that a minor has registered by mistake, that account will be closed immediately and the associated information will be deleted.

If parents suspect that their child is using our platform, please contact our customer support.

takbt reserves the right to amend and update this privacy policy as needed. Reasons for changes may include:

• Changes in laws or regulations
• Addition of new services or features to the platform
• Improvement of data protection standards
• Changes in business practices

For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after changes means you are agreeing to the new policy. We advise all users to review this privacy policy periodically.

For any questions, concerns, or requests regarding this privacy policy, contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali is available

After receiving your request, we will try to respond as quickly as possible. For complex data-related requests, additional time may be needed to verify the matter.